1.1. Hirer shall submit the order of any item(s) and/or facilities listed for rental, unless otherwise agreed to by Us. The Rental reservation shall state the following:
1.1.a. The Facilities and/or item(s) which the Hirer intent to rent;
1.1.b. The period of hire/ rental;
1.1.c. Any other specific requests.

1.2. All rental reservations are on a first-come, first-served basis. We have the discretion whether or not, to respond or to accept the request. Any requests received by Us shall be subject to our Terms and Conditions.

1.3. For the avoidance of doubt, any requests and enquires submitted to us shall not form or constitute the contract of any part of the contract until the Quotation has been confirmed.

2.1. All products and/or services displayed on our Rate Card, website, and online platforms are provided for informational purposes only and may be subject to change without notice. They should not be considered as a binding agreement.

2.2. We reserve the right to amend any prices, specifications, terms of offers, quotations, Supplementary costs due to clerical errors, errors of omission, or other revisions. If specific requirement result in price revision in Quotation, Hirer will be notified and be given an opportunity to confirm.

2.3. All Quotations are subject to our Terms and Conditions and are valid for confirmation, five (5) days from the date of issue.

2.4. The Quotation will set out the following: -
2.4.a. The Facilities and/or Item(s) which the Hirer intent to rent.
2.4.b. The tentative availability of the Rental period.
2.4.c. The payable amount for the Rental, including supplementary costs.
2.4.d. Any other specific requests.

2.5. If the Quotation is agreeable, Hirer shall within the validity period of the Quotation, duly sign its unconditional and irrevocable acceptance and send to Us. This confirmation shall form and constitute the Contract.

2.6. Separate receipts or invoices will be issued, and the prevailing Terms and Conditions for invoices applies.

2.7. Any special discounts, promotions, or offers mentioned are subject to change and may have specific terms and conditions associated with them. We reserve the right to modify or withdraw these offers at our discretion.

3.1. Hirer is solely responsible for the collecting and returning of Rentals. Equipment handover shall be done by prior appointment, and we do not guarantee performance once the equipment leaves our possession.

3.2. Equipment can be collected after 2.00 pm on the day before the stipulated first day of rent and must be returned no later than 11.00 am on the day after the stipulated last day of rent, unless otherwise specified.

3.3. Before the start of the rental period and the end of it, there shall be a joint inspection of the equipment by both parties at our premises or at designated locations.

3.4. The joint inspection of equipment during the Collection and Return period is to:-
3.4.a. Confirm that the equipment is in good working order and that all accessories to the equipment are complete and in satisfactory upon handover.
3.4.b. Record the condition and appearance of the equipment before handing over to the Hire, and upon returning.

3.5. Equipment handover during collection and return must be recorded in a Handover Memorandum. By accepting the equipment following joint inspection and signing the Handover memorandum, Hirer acknowledges:
3.5.a. All rentals must be returned by the stated return date and time, in the same condition in which was received.
3.5.b. Rental continues until our final inspection, including where the inspection cannot take place for some time (e.g. The equipment is left or lodged in an inaccessible place or returned to an unattended location).

3.5.c. Signing the Handover Memorandum upon returning of equipment by the Hirer does not imply our acceptance that the item is returned in good working order and condition.

4.6. Any request for Rental extension must be submitted and approved at least twenty-four (24) hours before the agreed return date and time. Extensions are subject to availability and the proportionate additional fees applicable.

3.7. If Hirer fails to return the Equipment to by the return date and time, the equipment will be immediately reported to the Police as stolen. In the event the equipment is lost, stolen, not returned, or is destroyed or damaged beyond repair, the Hirer remains liable for the cost or any other amounts determined by Us.

4.1. For the duration of the rental period, Hirer is fully responsible for the care, the condition, and safekeeping of the Equipment. Hirer shall ensure that:-
4.1.a. The Equipment is kept clean and in good working order, as with accessories, manuals and any other items specified on the rental form, unless otherwise specified.
4.1.b. The Equipment is protected from all climatic and atmospheric conditions.
4.1.c. The Equipment is not lost or damaged at any time.
4.1.d. The Equipment is not used in any hazardous or abnormal assignment undisclosed before the Agreement’s execution.
4.1e. The Equipment is not taken out of Singapore for any reason without prior written approval and consent.

4.2. Hirer is responsible for knowing how to use, care for and maintain the equipment provided under the contract while in possession. We have no responsibility or lability to provide verbal or written instructions or manuals for the use, care and maintenance of any items supplied to the Hirer.

4.3. Any malfunction or damage to the Equipment during the rental period must be reported immediately and must not in at any time attempt to repair or alter without our prior written consent and approval. If the damage results from to negligent use, Hirer shall bear full responsibility for the full repair and replacement costs.

5.1. Hirer must pay the Rental based on the expected rental period. Hirer may be asked to provide proof of identity (Passport or relevant Photo ID) or provide a security deposit equal to 50% of the total rental sum quoted upon hire confirmation, with the balance due upon collection and no later than date stipulated in the Agreement. Failure to pay on time may result in forfeiture of the deposit. Cheques will not be accepted for such.

5.2. All payments shall be made via Bank Transfer or PayNow, against which receipts or invoices will be issued. Prevailing Terms and Conditions for invoices applies.

5.3. Hirer agrees to pay on demand all the following charges up until return to or recovery by us of the Rental (whether charges are detailed in the Agreement):
5.3.a. All charges are at prevailing rates.
5.3.b. Hirer is responsible for the full repair cost of any damages to the Studio facilities and/or Equipment rental and associated lost income if the damage is caused during the rental period, as determined by Us.
5.3.c. Where any obligations under the Agreement have been found breached – (without limiting any other rights We have) such sum as is necessary to compensate Us for Our loss or damage as determined by Us.
5.3.d. All taxes, fees, licenses, governmental charges, penalties, or interest related to the possession, use, or maintenance of the Rental, along with applicable administrative fees.
5.3.e. Where any of the items described in Clause 4.1.a. to 4.1.e. are not returned in good condition – the cost to Us of replacing the same.
5.3.f. Final charges will be determined as supplementary cost after a final inspection by Our representatives which will be made as soon as practicable after return to or recover by Us of the Rental.
5.3.g. Any cancellation of payment must be given in writing no later than forty-eight (48) hours before the date and time specified for the collection of Rentals.

5.4. Hirer will pay in full any outstanding charges described in Clause 5.3.a. to 5.3.g. upon the return or recovery of the Rental. The Hirer agree to pay Us:
5.4.a. Interest on all outstanding charges at a rate of 2% per month. Hirer shall acknowledge that such interest is a genuine pre-estimate of Our damages. Payments received will be credited against any accrued but unpaid interest.
5.4.b. Hirer shall bear all legal costs, fees and other expenses incurred by Us in enforcing any provisions or terms of the Contract on a full indemnity basis. This includes Our costs of recovering or attempting to recover from any outstanding charges, including any mercantile agent’s costs, and legal costs on a full indemnity basis.

5.5 If full payment of all charges is not made within fourteen (14) days of Our issuance of charges, legal procedures will be initiated to recover the charges from the Hirer.

5.6 Hirer will be liable for an administrative cleaning fee if Studio facilities and/or Equipment rentals are not returned in similar condition or to Our satisfactory.

6.1 Hirer shall procure, and at all times during the rental period, including travel days, to maintain and pay for, insurance coverage for the Equipment, covering "worldwide coverage including overseas transit" with a coverage limited to the replacement value of the Equipment where applicable.

6.2 Hirer has the option to choose additional insurance coverage for all our Equipment rentals at 15% of the rental rate.

6.3 Hirer may choose external insurance coverage and must file claims with their own insurers. Any insurance proceeds received must be paid to Us unless the repair or replacement costs have already been paid to Us.

6.4 We reserve the right to request and withhold security deposit until the end of the Rental. The security deposit will be refunded in the same method it was paid, unless otherwise agreed upon writing.

7.1. Hirer may cancel the reservation of studio and/or equipment rental at any time before the scheduled date and/or time of handover of equipment by providing written notice to Us. Cancellation charges apply:
7.1.a. 50% of total rental cost for cancellation upon endorsement of quotation, between 72 to 24 hours before the scheduled date and time of hire.
7.1.b. 100% of total rental cost for cancellation, less than 24 hours before the scheduled date and time of hire.

7.2. If Hirer fails to pay the amounts owed under the contract, we reserve the right to suspend the release of any further item under the contract that has not yet been handed over to the Hirer.

7.3. We shall not be liable for any losses that the Hirer may experience as a result of Us exercising our rights outlined in Clause 6.1 and 6.4.

7.4. We reserve the right to terminate the Contract immediately by written notice to the Hirer under the following circumstances: -
7.4.a. Hirer fails to pay any amount due to Us under the Contract or otherwise.
7.4.b. Hirer fails to comply with or commits a breach of any terms of our Contract.
7.4.c. Hirer is charged with any offences (except for minor traffic related offences) or contravention of any statue or regulation.
7.4.d. Hirer fails to fully satisfy any judgement or award (Whether any appeal is pending or otherwise) obtained against it.
7.4.e. Hirer is or becomes insolvent (as determined by Us in our sole discretion)

7.5 The termination of the Contract as per Clause 7.4 above does not waive any of Our rights arising from or in connection with any prior breach of Contract by the Hirer.

8.1. Hirer agrees to comply with all laws and regulations governing studio facilities and the usage, maintenance and storage of equipment.

8.2. Except for normal wear and tear, Hirer assumes assumes full responsibility for the studio facility and equipment upon possession by the Hirer or its agents, including couriers.

8.3. In the event of loss or damage to the rental items, the Hirer shall be liable for daily rental charges for each day until the items are repaired, replaced, or recovered, up to twelve (12) weeks from the date of the loss or damage, whichever occurs first.

8.4. We may take possession of the Rental without prior demand if, in Our opinion:
8.4.a. It is being used, or has been used, in violation of any law or of a term of agreement.
8.2.b. It has been mishandled or abused.
8.2.c. It has not been returned to us by the Return Date.

8.5. Hirer shall become insolvent, cease to do business as a going concern or if a petition has been filed by or against the Lessee under the Bankruptcy Act or similar state statute, We may immediately declare the Lessee in default of the Agreement. In the event of default, We may, as permitted by law, re-take possession of the Rental.

9.1. Studio hire day rates are based on a 10-hour working day, 8.00 am to 6.00 pm, with a minimum rental duration of one day. Any usage of studio facilities outside these hours incurs overtime charges at 10% of day rate per hour.

9.2. Studios and facilities are subject to availability after booking and are rented on a first-come, first-served basis. If a replacement is necessary, only the lower of the two prices will be charged.

9.3. It is compulsory to include our assigned Studio Minder as part of the studio hire outside the normal studio hours of 8.00 am to 6.00 pm, inclusive of Saturdays, Sundays and Public Holidays. As such, Hirer should furnish meals to the assigned Studio Minder.

9.4. Studio Minder rates apply:
9.4.a. SGD $20.00 per hour: Weekdays and Saturdays, from 6.00pm to Midnight.
9.4.b. SGD $25.00 per hour: Weekdays and Saturdays, from Midnight to 8.00pm.
9.4.c. SGD $25.00 per hour: Sundays and Public Holidays, All-day Surcharge.

9.5. A booking fee amounting to 50% of the total rental is required upon confirmation/before shoot, and balance to be paid at the end of the hire.

9.6. Hirer may cancel the reservation of studio and/or equipment rental at any time before the scheduled date and/or time of handover of equipment by providing written notice to Us.
Cancellation charges apply:
9.6.a. 50% of total rental cost for cancellation upon endorsement of quotation, between 72 to 24 hours before the scheduled date and time of hire.
9.6.b. 100% of total rental cost for cancellation, less than 24 hours before the scheduled date and time of hire.

9.7. Any requests of additional facilities, equipment, production supplies, and/or items during the studio hire period must be made known to the Hirer in-charge and communicated to the assigned Studio Minder before acquisition. Separate rental charges may apply, calculated towards the end of the studio rental period under supplementary costs. We reserve the right to amend these charges at our discretion.

9.8. Any unsolicited use of facilities and items during the hire period will incur charges as supplementary costs. We reserve the right to amend these charges at our discretion.

9.9. Electricity usage during the studio hire period will be metered and charged separately as supplementary costs, based on the prevailing metered rate from Singapore Power.

10.1. For Studio One and Studio Two, entrance via roller shutter side door at the rear of Unit No 15, T5@Tampines, upon entry from Tampines Industrial Ave 5.

10.2. For Studio Three, entrance via the main door facing Tampines Industrial Ave 5.

10.3. Access within our studio facilities are only allowed as per booked and assigned common areas. Please do not trespass to areas that are not within the rental scope.

10.4. Main roller-shutter is strictly for the purpose of loading and unloading only and must otherwise be closed at all times.

10.5. The assigned Studio Minder will manage the operation of all the roller shutters as necessary.

10.6. Hirer is responsible for any damages in/to the studio and/or its equipment during the period of rental and will make good as necessary.

10.7. Vaping and smoking is strictly prohibited within our studio premises.  

10.8. All hired studio and facilities must be returned to its original condition, including the disposal of all wastes and discards into the appropriate waste bins at the designated dump area or government-approved dump yard.

10.9. Reinstatement fees and/or cleaning charges will apply if the hired facilities are not returned in a similar condition or to Our satisfactory.

11.1. Studio Truss’s controller box must remain locked at all times and accessible only to authorized personnel. Hirer and its agents are prohibited from attempting to access or tamper with the controller box.

11.2. The assigned Studio Minder will be available to handle any necessary adjustments or configurations and will be responsible for operating the Truss Controller Box

11.3. Any issues or malfunctions related to our studio trusses, or the controller box must be informed immediately to the assigned Studio Minder.

11.4. Hirer assumes full responsibility for any damages caused to our studio trusses due to their negligence, misuse, or failure to follow the assigned Studio Minder’s instructions.

11.5. We shall not be held responsible for any damages, injuries, or losses resulting from the misuse or unauthorised access to our studio trusses and Truss Controller Box.  

11.6. Hirer must abide by all applicable laws, regulations, and safety guidelines while using the studio trusses. By accessing and using the studio trusses, Hirer acknowledge and agree to be bound by these terms and conditions. Failure to comply will result in the suspension or termination of access to the studio trusses.

12.1. Any disputes arising from or in connection with the Rental shall be resolved amicably through negotiation between the affected parties.

12.2. If the affected parties and unable to resolve the dispute through negotiation, either party may refer the dispute to mediation administered by a mutually
agreed-upon mediator.

14.1. In compliance with Singapore’s Personal Data Protection Act 2012 (PDPA) guideline, we require all Hirers to consent to the collection of personal information for processing any of our application and services.

14.2. In accordance with Section 3.1/B3.13/B of the Singapore’s IMDA Advisory Guideline on PDPA for collection of NRICs issued on 31/08/18, we are continuing with the collection and use of NRIC numbers / Foreign Identification Numbers (“FIN”)/ Work Permit Numbers for identity verification purposes. This is to better protect Hirer from fraudulent impersonation.

14.3. All documents, data and other materials provided by Us to the Hirer are Our property. Hirer shall not:
14.3.a. Use or disclose such documents, data and other materials to any third party.
14.3.b. Use any such documents, data and other materials for any business not conducted with Us.

14.4. All information and data exchanged between Us and Hirer, unless stated otherwise in the contract, shall be treated as trade secrets and kept confidential. We undertake proper measures to safeguard privacy and will not disclose any personal data to third parties or entities without consent. However, we reserve the right to mention Hirer's name, company, or project related to the equipment usage, along with any published content, for promotional purposes on our online platforms and in marketing or public relations materials.

14.1. Studio Flexi-Hourly Deals are based on hourly rate, 8.00am - 6.00pm, with a minimum rental of two hours.

14.2. Studios are rented on a first-come, first-served basis, subject to availability.

14.3. Full payment is required upfront for all confirmed Flexi-Hourly Deal bookings, unless otherwise agreed in writing.

14.4. Grace period of 15 minutes before the rental and 15 minutes after rental period will be granted.

14.5. A Studio Minder will be assigned during the Flexi-Hourly Deal hire period at no extra charge.

14.6. Electric tariff will not be charged during the studio hire period.

14.7. Date changes and time extensions are subject to availability and approval. 

14.8. Smoking and vaping are strictly prohibited within our studio premises.

14.9. Standard payment terms and charges, cancellation policies, including damage charges apply.

14.10. All studio usage, terms and conditions apply. We reserve the right to amend these charges at our discretion.